Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPCRT416A Mapping and Delivery Guide
Provide support to self-represented litigants
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PSPCRT416A - Provide support to self-represented litigants |
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Description | This unit covers the ability to support and assist self-represented litigants. It involves identifying the specific needs of the self-represented litigant and delivering appropriate support, assistance and referral according to organisational policy, protocols and procedures.In practice, it requires managing the provision of services in the context of the requirements of procedural fairness and the principles of impartiality and independence of the court. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to those court staff providing appropriate levels of advice or support to self-represented litigants to ensure procedural fairness. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | Courts. |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify client needs. |
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Element: Provide information and options. |
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Element: Provide assistance. |
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Element: Facilitate communication. |
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